Process

In the past few years, technology has provided opportunities for managing activities and resources in much more efficient (reduced costs) and effective (greater transfer of competencies) ways within your organization. However, with the introduction of knowledge management, it is also necessary to demystify it for managers and leaders who must suggest it, refer to it and spend resources on it. In order to achieve this objective, the knowledge acquisition function needs to be redefined in terms of capturing knowledge, not data.

The Knowledge Genus methodology is to undertake a series of activities relating to knowledge management in order to:

• Divide a rather long and complex process into smaller steps which are easier to handle
• Help the managers who are not specialists in knowledge management to understand the opportunities available and to make decisions in this regard
• Integrate the mechanisms to re-evaluate use, costs and progress at certain predetermined times
• Allow an efficient use of expert personnel, facilities and material

The interventions and decisions forming an integral part of the Knowledge Genus approach can be divided into six phases :

• Needs identification
• Analysis
• Design
• Validation
• Development
• Evaluation

This process applies to both the knowledge requirements and the technical infrastructure in use or required within your organization.

The application of the Knowledge Genus methodology results in more profitable knowledge management with a direct impact on the performance of your organization.